Privacy Policy

Last updated: August 2, 2026

Ten4tech Computer Trading (“Ten4tech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, place an order, communicate with us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Ten4tech, we may collect the following information:

• Name

• Email address

• Telephone or mobile number

• Billing and delivery address

• Account login information

• Products viewed, searched for, purchased, or added to your cart

• Order, payment, delivery, return, and refund information

• Messages, inquiries, reviews, and other communications sent to us

• Device information, browser type, IP address, cookies, and website activity

• Other information you voluntarily provide

Payment information may be collected and processed by Shopify and authorized third-party payment providers. Ten4tech does not generally receive or store your complete card number or payment credentials.

How We Collect Information

We may collect personal information:

• Directly from you when you register, order, contact us, subscribe, or complete a form

• Automatically through cookies and similar technologies

• From Shopify and service providers supporting our website and transactions

• From payment processors, delivery providers, fraud-prevention services, and other business partners

• From publicly available sources where permitted by law

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Confirm payments and prevent fraudulent transactions

• Arrange delivery through Lalamove, LBC, or other authorized couriers

• Provide order updates and customer support

• Manage returns, refunds, warranties, and service requests

• Create and manage customer accounts

• Personalize and improve our website and services

• Maintain website security and prevent misuse

• Send marketing messages when you have consented or where otherwise permitted by law

• Comply with legal, tax, accounting, regulatory, and contractual obligations

• Establish, exercise, or defend legal claims

We process information only for legitimate and declared purposes and in accordance with applicable law.

Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to operate the store, remember preferences, analyze website performance, maintain security, and provide relevant content or advertising.

You may manage cookies through your browser or available privacy controls. Disabling certain cookies may affect some website features.

How We Share Personal Information

We may disclose necessary personal information to:

• Shopify, which hosts and operates our online store

• Payment processors and financial service providers

• Lalamove, LBC, and other delivery or logistics providers

• Information technology, hosting, analytics, security, marketing, and customer-support providers

• Professional advisers such as accountants, auditors, insurers, and legal counsel

• Government agencies, courts, regulators, or law-enforcement authorities when required by law

• A successor or acquiring entity in connection with a lawful business transaction

These providers may process information only as necessary to perform their services or meet legal obligations. We do not sell customer personal information for money.

Shopify processes information according to its own privacy practices. You may review the Shopify Consumer Privacy Policy.

Marketing Communications

We may send promotional emails or messages if you have provided consent or where permitted by law. You may unsubscribe using the link in the message or by contacting us.

Transactional communications concerning orders, payments, deliveries, warranties, or account security may still be sent when necessary.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions and provide requested services

• Maintain business and accounting records

• Address warranties, disputes, and customer concerns

• Prevent fraud and protect our legal rights

• Meet applicable legal and regulatory requirements

When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it, subject to applicable law.

Data Security

We use reasonable organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or storage system is completely secure. Customers should protect their account credentials and immediately notify us of suspected unauthorized activity.

International Data Transfers

Shopify and some service providers may process or store information outside the Philippines. Where this occurs, we take reasonable steps to ensure that appropriate safeguards and contractual protections apply, consistent with applicable privacy laws.

Children’s Privacy

Our website and services are not intended for children who are not legally capable of entering into transactions without the consent or supervision of a parent or legal guardian.

We do not knowingly collect personal information from children for unauthorized purposes. A parent or legal guardian may contact us if they believe a child has provided information improperly.

Your Privacy Rights

Subject to the Philippine Data Privacy Act of 2012 and other applicable laws, you may have the right to:

• Be informed about the collection and processing of your personal information

• Access personal information we hold about you

• Correct inaccurate or incomplete information

• Object to certain processing

• Request erasure, blocking, or restriction where legally applicable

• Withdraw consent for consent-based processing

• Obtain data portability where applicable

• Seek compensation for damages as provided by law

• File a complaint with the National Privacy Commission

Some requests may be limited when retention or processing is required by law, necessary to complete a transaction, or needed to establish or defend legal claims.

To exercise your rights, contact us using the details below. We may request reasonable information to verify your identity and protect your account.

More information about Philippine privacy rights is available from the National Privacy Commission.

Third-Party Websites

Our website may contain links to third-party websites or services. Ten4tech is not responsible for their privacy, security, or content practices. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions, privacy requests, or concerns, contact:

Ten4tech Computer Trading
L-5 Along Patio Tirona Road, Diamond Village, Salitran 1
Dasmariñas City, Cavite 4114, Philippines
Email: ten4techct2023@gmail.com
Telephone: +63 932 288 1428

If you believe your privacy concern has not been appropriately addressed, you may contact or file a complaint with the National Privacy Commission.